1. Introduction

Greenevent Pty Ltd (ABN: 95 756 166 345) (“we,” “us,” or “our”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

2. Collection of Personal Information

We collect personal information that is necessary for us to provide our services effectively. The types of personal information we may collect include:

• Contact Information: Name, address, email address, and phone number.
• Identification Details: Date of birth, driver’s license number, or other identification documents.
• Financial Information: Payment details such as credit card information or bank account numbers.
• Transaction History: Records of your interactions with us, including hire agreements and service inquiries.

We collect personal information directly from you through various means, including:

• When you contact us via phone, email, or through our website.
• When you complete hire agreements or other forms.
• When you visit our premises.

3. Use of Personal Information

We use your personal information for purposes including:

• Providing and managing our hire services.
• Processing payments and managing accounts.
• Communicating with you regarding your hire agreements and our services.
• Complying with legal obligations and resolving disputes.

4. Disclosure of Personal Information

We may disclose your personal information to third parties in certain circumstances, such as:

• To service providers who assist us in operating our business (e.g., payment processors, delivery services).
• To legal or regulatory authorities as required by law.
• To our professional advisors, such as accountants or lawyers, where necessary.

We do not sell or trade your personal information to third parties for marketing purposes.

5. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. These steps include:

• Implementing physical security measures at our premises.
• Using secure electronic storage systems.
• Ensuring that our staff are trained in the importance of maintaining the confidentiality and security of personal information.

6. Access to and Correction of Personal Information

You have the right to request access to the personal information we hold about you and to request corrections if you believe it is inaccurate, out-of-date, incomplete, irrelevant, or misleading. To do so, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.

7. Cookies and Website Analytics

Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our website. You can adjust your browser settings to refuse cookies; however, this may affect the functionality of our website.

We may also use website analytics tools to collect data about your interactions with our website. This information is used to improve our services and does not personally identify you.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:

Greenevent Pty Ltd
1 Cawley Road, Yarraville VIC 3013
Phone: 03 9646 2300